PRIVACY POLICY
Last updated: 01/01/2026
ITNM Ltd T/A Rusty Spanners (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
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1. Who We Are
Data Controller:
ITNM Ltd T/A Rusty Spanners
Email: contact@rustyspanners.com
Website: www.rustyspanners.com
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2. What Data We Collect
We may collect and process the following personal data:
• Full name
• Email address
• Postal address
• Telephone number
• Payment and transaction details (processed securely by third-party payment providers)
• Competition entry details, including answers to skill-based questions
• IP address and basic website usage data (via cookies)
We do not knowingly collect data from anyone under the age of 18.
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3. How We Collect Your Data
We collect personal data when you:
• Enter a prize competition
• Purchase a ticket
• Contact us via the website or email
• Browse our website (via cookies and analytics tools)
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4. How We Use Your Data
We use your personal data to:
• Administer prize competitions
• Verify eligibility and correct entries
• Contact winners and arrange prize delivery or collection
• Process payments and refunds
• Respond to enquiries
• Comply with legal and regulatory obligations
We will not use your data for unrelated marketing purposes unless you have explicitly consented.
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5. Lawful Basis for Processing
We process your personal data under the following lawful bases:
• Contract – to administer your competition entry
• Legal obligation – to comply with UK law
• Legitimate interests – to operate and improve our services
• Consent – where required (e.g. optional marketing communications)
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6. Payment Processing
All payments are handled securely by third-party payment processors such as Stripe, PayPal, or Wix Payments. We do not store or have access to your full payment card details.
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7. Data Sharing
We may share your personal data only where necessary with:
• Payment processors
• Website hosting providers
• Legal or regulatory authorities where required by law
We do not sell or rent your personal data to third parties.
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8. Data Retention
We retain personal data only for as long as necessary to:
• Administer competitions
• Comply with legal, accounting, or regulatory requirements
Typically, competition-related data will be retained for up to 12 months after the competition closes, unless a longer retention period is legally required.
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9. Your Rights
Under UK GDPR, you have the right to:
• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Request data portability
• Withdraw consent at any time (where applicable)
To exercise any of these rights, please contact us via the contact us form on the website
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10. Cookies
Our website uses cookies to improve functionality and analyse site usage.
You can manage or disable cookies through your browser settings. For more information, please see our Cookie Policy (if applicable).
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11. Data Security
We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, or disclosure.
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12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
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13. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
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14. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
ITNM Ltd T/A Rusty Spanners
Email: contact@rustyspanners.com